Privacy Policy

1. Introduction

Birmingham Car Hire Ltd ("BCH", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect information about you including:

• Personal identification information (name, email address, phone number)
• Driving license details (required for vehicle hire)
• Payment and billing information
• Communication records with our team
• Website usage data and cookies

3. How We Use Your Information

We use your information to:

• Process bookings and provide our hire services
• Communicate with you about your enquiries and bookings
• Verify your identity and eligibility to hire vehicles
• Comply with legal and insurance requirements
• Improve our services and website

4. Data Sharing

We do not sell your personal information. We may share your data with insurance providers, payment processors, and legal authorities where required by law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict processing of your data
• Data portability
• Object to processing

7. Contact Us

For privacy-related enquiries, contact us at:
Email: [email protected]
Phone: 0121 820 8939
Address: Birmingham, United Kingdom